Privacy Policy
Your Privacy

Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your information in accordance with the RDSP Canada website (rdspcanada.ca).



What personal information do we collect from the people that visit RDSP Canada?

When registering at RDSP Canada, as appropriate, you may be asked to enter your name, email address, phone number or other details to help you with your experience.



When do we collect information?

We collect information from you when you fill out the RDSP Eligibility and/or RDSP Benefits form(s) on rdspcanada.ca. The information that is collected is:

• Name (for case tracking purposes)
• Email Address (to send you the requested information)
• Residing Province (to send additional information, if applicable)
• Year of DTC Qualification (to determine eligibility and/or benefits/entitlements)
• Age of the person living with the disability (to determine eligibility and/or benefits/entitlements)
• Legal relationship (for communication purposes)
• Family Net Income (range only - to determine eligibility and/or benefits/entitlements)



How does RDSP Canada use your information?

RDSP Canada uses the information we collect from you to do the following:

A. Determine your eligibility to open an RDSP account.
B. Calculating the RDSP benefits that you may be entitled to receive.
C. If you have NOT yet qualified for the Disability Tax Credit Certificate, RDSP Canada will refer you an online service that will assist you, free of charge, in apply for the Disability Tax Credit.



How is your information protected?

The website rdspcanada.ca is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit as safe as possible.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all of the information you supply is encrypted via Secure Socket Layer (SSL) technology.

RDSP Canada implements a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.



Does RDSP Canada use 'cookies'?

RDSP Canada do not use cookies for tracking purposes.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, some features will be disabled. that make your site experience more efficient and may not function properly.



Third-party Disclosure

RDSP Canada does not sell, trade, or otherwise transfer to outside parties any of your information unless we provide you with advance notice, and you, in return, provide RDSP Canada with your explicit permission to do so. This does not include website hosting partners and other parties who assist us in operating our website, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.



Third-party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website (for example, information on where you may open an RDSP account). These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.



Data Breaches

Should a data breach occur, we will notify you via email within 7 business days, understanding that RDSP Canada does not collect or store any of your sensitive personal information.



CASL Compliance

CASL Compliance  sets the rules for communication through email, establishes requirements for email messages, gives recipients the right to have emails stopped from being sent to them, and indicates the penalties for violations.

RDSP Canada collects your email address in order to:
• Send requested information, respond to inquiries, and/or other requests or questions.

To be in accordance with CASL, we agree to the following:
• Not use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Monitor third-party email marketing services for compliance, if one is used.
• Honour opt-out/unsubscribe requests in a timely manner.
• Allow users to unsubscribe by using the link at the bottom of each email or sending RDSP Canada an email indicating such.

If at any time you would like to unsubscribe from receiving future emails, you can email RDSP Canada at benefits@rdspcanada.ca and you will promptly be removed from ALL correspondence.



Contacting RDSP Canada

If there are any questions regarding this privacy policy, you may contact RDSP Canada using the information below.

RDSP Canada
78 George St
Ottawa, ON
K1N 0A8
benefits@rdspcanada.ca

Last Edited on 2020-01-012